Introduction

Welcome to Nexuvia Travel. These terms and conditions outline the rules and regulations for the use of Nexuvia Travel's website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Nexuvia Travel if you do not agree to take all of the terms and conditions stated on this page.

Definitions

Company: Refers to Nexuvia Travel, a travel agency in India.

Client: Refers to the person or entity booking or using the services provided by Nexuvia Travel.

Service: Refers to the travel and related services provided by Nexuvia Travel.

Booking and Payment

1. Booking Confirmation:

A booking is confirmed only after the client receives a written confirmation from Nexuvia Travel. This confirmation will include details of the itinerary, services, and costs.


2. Payment Terms

Full payment or a deposit (as specified) is required at the time of booking.

The remaining balance (if applicable) must be paid before the specified due date.

Payment methods accepted include credit card, debit card, bank transfer, and other methods as specified by Nexuvia Travel.


3. Price Changes

Prices quoted at the time of booking are subject to change without notice due to currency fluctuations, changes in exchange rates, or other factors beyond our control. Any increase in cost will be communicated to the client, and the client will have the option to cancel or proceed with the booking at the revised price.

Cancellations and Refunds

1. Cancellation by Client:

Cancellations must be made in writing and will be effective on the date received by Nexuvia Travel.

Cancellation charges will apply as per the terms specified at the time of booking. These charges may vary based on the timing and nature of the services booked.


2. Cancellation by Nexuvia Travel:

In rare cases, Nexuvia Travel may need to cancel a booking due to unforeseen circumstances. In such cases, the client will receive a full refund or an alternative travel option.


3. Refunds

Refunds will be processed within a specified period as communicated at the time of cancellation. Any applicable cancellation charges will be deducted from the refund amount.

Travel Documents

1. Passports and Visas:

It is the client’s responsibility to ensure they have valid passports, visas, and other necessary travel documents. Nexuvia Travel can assist with visa applications but does not guarantee visa approval.

2. Travel Insurance:

Clients are advised to obtain comprehensive travel insurance to cover medical expenses, trip cancellations, lost luggage, and other potential risks. Nexuvia Travel offers travel insurance services as an option.

Liability and Disclaimer

1. Limitation of Liability:

Nexuvia Travel acts as an intermediary between the client and service providers (e.g., airlines, hotels, transport operators). We are not liable for any injury, loss, damage, accident, delay, or irregularity caused by these service providers.

2. Force Majeure:

Nexuvia Travel is not responsible for any delays, changes, or cancellations due to force majeure events such as natural disasters, political unrest, strikes, or other events beyond our control.

Privacy Policy

1. Personal Information:

Nexuvia Travel is committed to protecting the privacy of our clients. Personal information collected during the booking process will be used solely for the purpose of providing the requested services and will not be shared with third parties without the client’s consent, except as required by law.

2. Data Security:

We take appropriate measures to secure and protect personal information from unauthorized access, disclosure, alteration, or destruction.

Amendments

Nexuvia Travel reserves the right to amend these terms and conditions at any time without prior notice. The latest version of the terms and conditions will be available on our website and will apply to all bookings made after the date of amendment.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts in India.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Nexuvia Travel

Address:

Registered: 2nd Floor, Jagat Niwas, Kotlanala, Solan, Himachal Pradesh 173212

Corporate: 3rd Floor, SCO 186-188, Sector 17C, Chandigarh 160017

Email :ng@nexuvia.travel

Phone Number: 9819124141, 7018534590